To provide you with the best quality feedback and a quick response to your inquiry, please be specific with your message and include a valid reply email address so we can respond.
In order to ensure your inquiry or feedback reaches the correct department, please use the following guidelines:
- For all store feedback, service issues, job applications, or general inquiries, please choose "All store feedback and issues" in the Subject line.
If you are submitting a customer service complaint, please include your phone number*, the store name and location within your message so it can be forwarded to the appropriate field manager.
*Any personal details you submit will be kept in the strictest confidence. - For all product related inquiries including release dates and product availability, please choose "All product related inquiries" in the Subject line. If you are inquiring about stock availability in your area, please advise us of the name of your local store. If you are inquiring about product release dates, please be specific on what console or system the game is for.
- For all web related privacy information, including requests to remove personal information we record though this website, please choose "Privacy and customer information inquiries" in the Subject line. When making a request to remove information, please provide within your message your email address used to sign up for our website, your first and last name, and the store name you chose as your local store during signup. To view our Privacy Policy, click HERE.
- For all website related inquiries, please choose "Web Site - All web related inquiries" in the Subject line.
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